797ph Privacy Policy — Your Data, Protected
At 797ph, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used, who it may be shared with, and the rights you have over your own data as a player on our platform.
Six Privacy Principles That Guide 797ph
Before you read the full policy below, here are the core data principles every 797ph player should know. These aren't just legal formalities — they reflect how we actually operate.
Data Minimization
797ph only collects the personal data that is strictly necessary for the purposes outlined in this policy. We do not harvest data speculatively or build unnecessary profiles. If a piece of information is not required to operate your account, process transactions, or meet regulatory obligations, we do not ask for it.
No Data Sales
797ph will never sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. Your data is used exclusively to operate and improve the 797ph platform and to fulfill our legal and regulatory obligations under Philippine law.
Secure Storage
All personal data stored by 797ph is protected using industry-standard encryption and access control measures. Our platform operates over SSL/TLS connections, and internal access to player data is restricted on a need-to-know basis with full audit logging. We conduct regular security reviews to maintain data integrity.
Your Rights Matter
As a 797ph player, you have the right to access, correct, and request deletion of the personal data we hold about you, subject to our legal retention obligations. You also have the right to object to certain processing activities. These rights are explained in detail in Section 9 of this policy.
Defined Retention Periods
797ph does not retain personal data indefinitely. Retention periods are determined by the purpose for which the data was collected and by applicable legal requirements. Account data is retained for the lifetime of your account plus a regulatory retention period thereafter. Data no longer required is securely deleted.
Full Transparency
We believe you deserve to know exactly how your data is handled. This Privacy Policy is written in plain, accessible English — not buried in legal jargon — so that every Filipino player on 797ph can read and genuinely understand what we do with their information and why.
1 Who We Are
797ph ("we", "us", "our", "the Platform") is a premium online gaming platform operating at 797ph.net, designed specifically for Filipino players. 797ph provides a comprehensive suite of gaming products including slots, live casino table games, sports betting, bingo, and sabong — all delivered through a secure digital environment localized for the Philippine market.
For the purposes of this Privacy Policy, 797ph is the data controller responsible for the personal information collected through the 797ph website, its mobile-optimized interface, and all associated gaming services and communications. This means 797ph determines the purposes for which your personal data is processed and the manner in which that processing takes place.
This Privacy Policy applies to all visitors of 797ph.net and all registered account holders, regardless of the device or connection method used to access the platform. By accessing 797ph or registering an account, you acknowledge that you have read and understood this policy.
This policy should be read together with our Terms and Conditions, which are available at 797ph.net/terms-conditions. In the event of a conflict between the Terms and Conditions and this Privacy Policy with respect to data handling matters, this Privacy Policy shall prevail.
2 Data We Collect
797ph collects only the personal data necessary to provide you with a safe, compliant, and high-quality gaming experience. The categories of personal data we process are set out in the table below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number (PhilSys, passport, driver's license, UMID, SSS/GSIS card) | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration |
| Financial Data | Payment method details (GCash, PayMaya, BPI, BDO, Metrobank account references), transaction history, deposit and withdrawal records | First deposit & ongoing transactions |
| Gaming Activity Data | Bet history, game sessions, wager amounts, win/loss records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Every visit to 797ph.net |
| Verification Documents | Scanned or photographed copies of government-issued ID, proof of address, payment method ownership proof | KYC verification process |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | When you contact 797ph support |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, session time limits, cooling-off period records | When responsible gaming tools are used |
797ph does not collect special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, or health information) unless you voluntarily disclose such information in the context of a responsible gaming assessment or support interaction. Any such disclosure is handled with heightened care and processed only to the extent necessary to provide appropriate support.
3 How We Collect Your Data
797ph collects personal data through several distinct channels, each described below:
3.1 Directly From You
The majority of your personal data is collected directly from you during the registration process, during KYC verification, when you make deposits or withdrawal requests, when you configure responsible gaming settings on your account, and when you communicate with the 797ph support team through live chat or written correspondence. All data submitted directly by you is provided voluntarily — however, failure to provide certain mandatory data may prevent account creation or the processing of financial transactions.
3.2 Automatically During Platform Use
When you visit 797ph.net or use the platform's services, certain technical data is collected automatically through server logs, session tracking technologies, and cookies. This includes your IP address, geographic region (derived from IP), device identifiers, browser specifications, pages visited, and actions taken within the platform interface. This data is used primarily for security monitoring, fraud prevention, and platform performance optimization.
3.3 From Third-Party Payment Processors
When you initiate deposits or withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank, 797ph receives confirmation data from those payment processors — including transaction reference numbers, timestamps, and payment status. 797ph does not receive full payment credentials (e.g., full account numbers or PINs) from payment processors. Each processor operates under its own privacy policy, which you should review independently.
3.4 From Identity Verification Services
To fulfill its Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, 797ph may use third-party identity verification providers to cross-reference identity documents and confirm the authenticity of submitted KYC materials. These providers act as data processors on behalf of 797ph and are contractually bound to handle your data in accordance with this Privacy Policy.
4 Why We Use Your Data
797ph uses the personal data it collects only for the specific purposes described below. We do not use your data for any purpose that is incompatible with those original collection purposes without first notifying you and, where required, obtaining your consent.
4.1 Account Management & Platform Operations
Your identity, contact, and account preference data is used to create and maintain your 797ph player account, authenticate your login sessions, display your gaming history and balance, and deliver the core gaming services you have registered to use. Without this processing, we cannot operate your account.
4.2 Financial Transaction Processing
Financial data and payment method information are processed to execute deposits, credit winnings to your wallet, process withdrawal requests, and maintain accurate transaction records. All financial data processing is conducted in Philippine Peso (₱ PHP) and is subject to the financial controls and audit requirements that apply to our operations.
4.3 Regulatory Compliance & KYC/AML
797ph is obligated under Philippine law to verify the identity of all account holders, monitor transactions for signs of money laundering or financial crime, and report suspicious activity to the Anti-Money Laundering Council (AMLC) and other relevant regulatory bodies where required. Identity data, financial data, and gaming activity data are all used in fulfilling these obligations. This processing is non-negotiable and cannot be opted out of — it is a legal requirement of operating in the Philippine gaming market.
4.4 Responsible Gaming & Player Protection
Gaming activity data and responsible gaming settings data are processed to monitor player behavior for signs of problem gambling, enforce the self-exclusion and deposit limit settings you have configured, and deliver proactive responsible gaming interventions where our analysis indicates that a player may benefit from support. 797ph supports PAGCOR's responsible gaming framework and uses data-driven approaches to meet its player protection obligations.
4.5 Security, Fraud Prevention & Platform Integrity
Technical data, gaming activity data, and identity data are used to detect and prevent unauthorized account access, identify bonus abuse and prohibited conduct, investigate fraud and collusion between players, and maintain the overall integrity and fairness of the 797ph platform. This includes automated monitoring systems and manual review by our security team.
4.6 Customer Support
Communication data — including support chat transcripts and email correspondence — is retained to manage and resolve your support inquiries accurately, maintain a record of commitments made by 797ph support staff, and monitor the quality of our customer service. Support records are retained for a defined period following account closure.
4.7 Platform Improvement & Analytics
Aggregated and anonymized technical data and usage data may be analyzed to understand how players interact with the 797ph platform, identify areas for improvement in the user experience, test new features, and optimize platform performance. Where data is genuinely anonymized — meaning it cannot be re-linked to any individual — it falls outside the scope of this Privacy Policy.
5 Legal Basis for Processing
Every data processing activity conducted by 797ph rests on one of the following legal bases, consistent with applicable Philippine data protection legislation including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing regulations:
- Contractual Necessity: Processing required to perform our obligations under the account agreement with you — including account creation, transaction processing, and service delivery.
- Legal Obligation: Processing required to comply with applicable Philippine law, including KYC/AML requirements, PAGCOR regulatory obligations, and AMLC reporting duties.
- Legitimate Interests: Processing conducted for fraud prevention, platform security, abuse detection, and quality improvement, where 797ph's legitimate interests in operating a safe and fair platform are not overridden by your fundamental privacy rights.
- Consent: Where none of the above bases apply and processing is not strictly necessary, 797ph will seek your express consent before proceeding. You have the right to withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
Under the Data Privacy Act of 2012, 797ph is registered with the National Privacy Commission (NPC) as a personal information controller. You have the right to lodge a complaint with the NPC if you believe your data rights have been violated.
6 Sharing Your Data
797ph does not sell, rent, or commercially share your personal data with third parties. However, in the course of operating the platform and meeting our legal obligations, your data may be shared with the following categories of recipients:
6.1 Regulatory & Law Enforcement Authorities
797ph may be legally required to disclose player data to PAGCOR, the AMLC, the National Privacy Commission, or other Philippine government authorities in connection with regulatory audits, investigations, or compliance requirements. Such disclosures are made only to the extent required by law and are not subject to player consent or objection.
6.2 Payment Processors
To execute deposits and withdrawals, 797ph shares the minimum necessary transaction and identity data with our payment processing partners — GCash, PayMaya, BPI, BDO, and Metrobank. These entities process your data as independent controllers under their own applicable privacy policies and regulatory frameworks.
6.3 Identity Verification & KYC Providers
Third-party KYC and identity verification service providers may receive copies of your identity documents and personal details for the purpose of verifying your identity on behalf of 797ph. These providers operate as data processors under binding agreements that require them to protect your data and use it solely for verification purposes.
6.4 Technology & Infrastructure Partners
797ph's platform is built on third-party technology infrastructure, including cloud hosting, database management, and cybersecurity services. Providers of these services may process personal data incidentally as part of delivering infrastructure to 797ph. All such providers are contractually bound to implement appropriate data protection safeguards and are prohibited from using your data for any purpose other than providing services to 797ph.
6.5 Game Content Providers
Certain games available on 797ph are powered by third-party game studios and live dealer technology providers. These providers may receive technical session data (such as an anonymized player session token) necessary to deliver their games. They do not receive your full personal profile unless this is strictly required for the operation of a specific licensed game product.
All third-party data processors engaged by 797ph are required to sign data processing agreements that comply with the Data Privacy Act of 2012 and its implementing rules. 797ph remains responsible for ensuring that your data is handled appropriately by our processors.
7 Cookies & Tracking Technologies
797ph uses cookies and similar tracking technologies on its website and platform interface. Cookies are small text files stored on your device that help us recognize returning visitors, maintain session state, and understand how the platform is being used.
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They maintain your logged-in session, store your language and currency preferences, and enable the gaming interface to operate. These cannot be disabled without breaking core platform functionality.
- Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account takeover attacks. These are critical to protecting your account and the platform's integrity.
- Analytics Cookies: Help 797ph understand aggregate player behavior — such as which game categories are most popular or where players encounter difficulty — to improve the platform experience. Analytics data is processed in aggregated form and is not linked back to individual accounts for marketing purposes.
- Preference Cookies: Store your platform settings, such as display preferences and notification configurations, so your experience is consistent across sessions.
7.2 Managing Cookies
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is placed. Please be aware that disabling strictly necessary cookies will impair the functionality of your 797ph account, including your ability to log in and access games. Detailed cookie management instructions for popular browsers are available in their respective help documentation.
8 Data Retention
797ph retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following retention principles apply:
- Active Account Data: Retained for the full duration of your account's active status on the 797ph platform.
- Post-Closure Retention: Following account closure, 797ph retains account records, transaction history, identity verification documents, and gaming activity logs for a minimum of five (5) years, consistent with AML and regulatory requirements applicable in the Philippines.
- KYC Documents: Retained for a minimum of five (5) years from the date of submission, or longer where required by AMLC or PAGCOR directives.
- Support Communications: Retained for three (3) years from the date of the interaction, unless the subject matter relates to a financial dispute or regulatory matter, in which case the relevant AML retention period applies.
- Technical/Log Data: Retained for up to twelve (12) months for security and fraud prevention purposes, after which it is automatically purged from active systems.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that renders re-identification impossible. 797ph does not archive data beyond its retention period for speculative future use.
9 Your Data Rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as a Philippine-based 797ph player you have the following rights with respect to your personal data:
- Right to Be Informed: You have the right to be informed of the fact that your personal data is being or has been collected and processed, including the purposes for which it is being processed. This Privacy Policy fulfills that obligation.
- Right of Access: You have the right to obtain from 797ph confirmation as to whether personal data concerning you is being processed, and where that is the case, access to the data and information about how it is being used. You may submit an access request by contacting our support team.
- Right to Rectification: If personal data held by 797ph about you is inaccurate or incomplete, you have the right to request its correction. You may update basic account information directly within your account settings, or contact support for corrections to verified identity data.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the legal basis), or where the data has been unlawfully processed. This right is subject to overriding legal retention obligations, including AML and PAGCOR requirements.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for marketing purposes. 797ph does not conduct direct marketing to players without explicit consent.
- Right to Data Portability: You may request a copy of the personal data you have provided to 797ph in a structured, commonly used, and machine-readable format, where technically feasible.
- Right to Lodge a Complaint: If you believe that 797ph has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of your data rights, contact the 797ph support team with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days, as required under the Data Privacy Act of 2012.
10 Data Security
797ph implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
- Transport Layer Security (TLS/SSL): All data transmitted between your device and 797ph servers is encrypted using current TLS protocols, preventing interception by third parties.
- Encryption at Rest: Sensitive data stored on 797ph servers — including identity documents and financial records — is encrypted using strong encryption standards.
- Access Controls: Internal access to player data is restricted to authorized personnel whose roles require it. All access is logged and subject to periodic audit review.
- Two-Factor Authentication: 797ph supports multi-factor authentication on player accounts to prevent unauthorized access even in cases of credential compromise.
- Penetration Testing & Vulnerability Management: 797ph conducts regular security assessments, including penetration testing, to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: In the event of a personal data breach that poses a risk to your rights, 797ph will notify the National Privacy Commission and affected individuals within the timeframes prescribed by the Data Privacy Act of 2012 and its implementing rules.
While 797ph takes every reasonable precaution to protect your data, no digital platform can guarantee absolute security. You also play a role in keeping your account secure — always use a strong, unique password for your 797ph account and never share your login credentials with anyone.
11 Minors & Age Restriction
797ph is strictly an adult gaming platform. In accordance with PAGCOR's responsible gaming guidelines and applicable Philippine law, 797ph enforces a minimum age requirement of 21 years old for all registered players. This age restriction is non-negotiable and applies to all gaming products and services on the platform.
797ph does not knowingly collect personal data from persons under the age of 21. During the registration process, players are required to declare their date of birth, and this declaration is subject to verification through our KYC process. Any account found to have been registered by a person under 21 years of age will be immediately closed, all balances will be forfeited, and the matter will be escalated in accordance with our regulatory obligations.
If you are a parent or guardian and you believe that a minor has accessed or registered on the 797ph platform, please contact our support team immediately at [email protected] so that the account can be investigated and closed without delay.
If you discover that a person under 21 years of age has accessed 797ph using your account credentials, please contact our support team immediately to secure your account. 797ph takes underage gambling prevention seriously and cooperates fully with PAGCOR's enforcement framework.
12 Updates to This Policy
797ph reviews this Privacy Policy periodically to ensure it accurately reflects our data processing practices and remains compliant with applicable Philippine legislation, including any amendments to the Data Privacy Act of 2012 or new regulations issued by the National Privacy Commission.
When material changes are made to this Privacy Policy, 797ph will notify registered account holders by posting a prominent notice on the 797ph platform and, where practicable, sending a notification to the email address registered on your account. The "Effective Date" shown at the top of this policy reflects the date of the most recent revision.
Your continued use of the 797ph platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with a material change to this policy, you should contact our support team to discuss your options, including the option to close your account.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 797ph, please reach out to us through the following channels. Our dedicated data privacy team will respond promptly and in accordance with the timelines prescribed by the Data Privacy Act of 2012.
797ph Data Privacy Team
Website: 797ph.net
Email (plain text): [email protected]
Subject line for data requests: "Data Rights Request"
For complaints relating to the processing of your personal data that cannot be resolved directly with 797ph, you may contact the National Privacy Commission of the Philippines at privacy.gov.ph. 797ph is registered with the NPC as a personal information controller and cooperates fully with NPC investigations.
Play With Confidence at 797ph
Now that you understand exactly how 797ph protects and manages your personal data, you can enjoy our full range of casino games, slots, and sports betting knowing that your information is in safe hands.